Haley and the rest of the staff at Lord & Stephens helped us through the worst time in our lives following the untimely death of my sister-in-law 3 weeks before her wedding. They were compassionate, kind, clear, and consistent. Thank you so much for all you did for us, we cannot recommend you highly enough.
This was the second time we have used Lord and Stephens Funeral Home. Both times we had a wonderful experience. My Momma passed away in August. We had to wait a few weeks to have her funeral due to Covid in our family. They worked with us and were so patient and understanding. Her service was beautiful. Our funeral director was Dale Rogers. He was truly kind and comforting to my family. His staff was great too. They have since reached out to check on us and send us links to help with our grieving. Could not have ask for a better experience during the loss of our loved one. We would highly recommend them to anyone. Many thanks for your hard, dedicated work!
I can’t say enough about how courteous and caring the people at Lord & Stephens were during my time of loss. They made an extremely difficult situation for me and my family easier with such a warm feeling of support. They cared for my precious wife and for that I’m greatly appreciative.
Dale Rogers helped to make the Memorial Service of my dear husband, daddy and grandpa go good for our family. Thank you Dale and your associates.
Professional to deal with. Listened to what my preferences were and did not push me to overspend. Organized everything for the viewing time and the graveside service.
Lord & Stephens was wonderful! I pre-planned my mother’s funeral and from the first meeting, not one detail was missed. Ray was so professional yet compassionate and caring. On the day she passed, L&S was there to support me and carry out her wishes. Since the funeral would be out of state, the arrangements were somewhat complex but L&S worked hand in hand with the funeral home in New York. Not a detail was missed. Haley was wonderful! The entire staff is so kind and caring. I will not hesitate to use L & S in the future.
When my father-in-law, George Durden, passed away on August 17, 2021 it was the first of several days I would have to work with Lord & Stephens Funeral Home. From the first phone call to picking up of the Death Certificates everyone there was kind, compassionate and extremely helpful. I know it may sound strange to say that a funeral service and burial was perfect, but it was. Everything from the placement of the pictures to the surprise of the three Navy Sailors to perform the Military Honors was perfect. I know he was looking down with a smile and thinking "all this for me".
Amazing experience Katie is a top notch employee. She helped me with everything my mother wanted at her burial and the personal service after was phenomenal.
Everything was handled beautifully and sensitively. Haley was excellent in explaining how the process works, the timeline, and the list of things I needed to get done. She has been available any time I have had a question. Very Grateful.
I would recommend Lord & Stephens to anyone in need of stress-free assistance during such a stressful time that a funeral can be for a family. Katie Wages is always great to work with. Her professionalism, compassion, and continued assistance from beginning to end provides family and friends the time to comfort each other instead of frantically running around trying to take care of matters yourself. Katie has been a huge help with both of my parents' funerals. Thank you so much Katie and also a big thank you to Dale Rogers for his assistance as well as other Lord & Stephens staff at my father's funeral.
I would highly recommend Lord and Stephens to others. Everyone we came in contact with was excellent, and the service we received was exceptional. Thank you!
You guys would definitely get a 6 star rating from me. I’m going through such a hard time and I know you get that a lot working where you do. I appreciate you going above and beyond for me and my family. Thank you again.
Haley Burns was absolutely wonderful to work with when my dad passed away on 04/12/2021. This was our first experience with Lord and Stephens and we were blown away by how amazing everyone was. Haley has a true compassion about her and attended to everything we needed. Everyone we came in contact with during the visitation and the funeral gave exceptional care to us. For my dad to have been in the hospital for a month battling covid, he had lost a lot of weight and did not look like himself. When we saw him at the visitation, we were at loss of words. He looked like the person we knew before Covid. Nothing but kind words for Haley and Lord and Stephens. You all were a true blessing to our family during a difficult time.
I would like to thank Whitney Burkehalter especially for helping us when we buried our Dad, Larry Wilkins..Whitney went above and beyond to get everything we asked of her..And at a price we were able to afford..I would recommend Lord and Stephens Eastside to anyone to feel like you gave your loved one the ultimate honor and respect for their last passage...Thank you, The Wilkins Family
I just want to think Dale Rogers for being so wonderful at helping take care of my dads funeral.He truly made things so much easier and went way above and beyond with helping during the service..i have never meet someone in this type of business so caring..HE IS THE BEST!! Thank you
I just wanted to say THANK YOU to Miss. Katie Wages! She truly went above and beyond in all of her job to help me with my husbands service & I will forever be thankful to her for doing such a beautiful job of helping me make it through everything!! You truly are a blessing & you made everything go so much better for me and helped me in ways that I could never find enough words to express! Thanks again for everything!!!
Thank you to Katie Wages who made the planning process stress-free during the passing of my step-father Mike Lewis. The memorial was perfect and he was honored for his military service by the Patriot Guard which made it even more special. Thank you Lord and Stephens for caring for our loved one the way he deserved.
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